FAQ

We offer two standard nitrile rubber materials in a range of durometer (Shore A) hardness to satisfy practically any service condition. These materials are most common, but we do offer the ability to provide custom compounds of most rubber elastomer types such as Viton, Silicone and more.

Yes, don't hesitate to call our knowledgeable sales or engineering department. We can help problem solve, adapt an existing design, or engineer a part based on your custom specs.

Yes, please call us or email us to set up an appointment. We will be happy to give a tour of our facility. 

All of our products are made at our headquarters in Ellington, CT, USA. Seals-it manufactures all of its own tooling & does all of its molding in house.

All of the products we produce must pass our extensive quality control procedures. In the rare event that we missed something we will 100% stand behind our products. Any product can be returned for a different size or if found defective can be exchanged for a replacement part of the same kind. Returns are accepted 14 days from the date of purchase. Buyer is responsible for all return shipping charges on different sized parts. If you have purchased a part through one of our distributors, please contact that distributor directly. 

Please order through our website or through one of our participating distributors. If orders will be in large quantities, explore Become A Distributor.

UPS, USPS, DHL for international shipments that qualify.